Frequently Asked Questions

Here you will find a list of some of the most frequently asked questions. If your question is not among them, please contact us by email or filling out a contact form.

We are planning a wedding and need a music selection that appeals to people of all ages. Can you do that?
No problem. Our DJ's are equipped with all genres of music and videos. We are capable in mixing live and transitioning smoothly from different genres if needed. We also do take a playlist and accept music requested from the client to be played and will be formatted in our set. Please take in mind we can only accept a limit of songs on a clients playlist but rest to sure our DJ's can make it happen!
 
What kinds of events do you do?
We do all kinds of events that require a service. Weddings, School Functions, Night Clubs, Cotillions, Coming of age, Corporate and Special Events, From the board room to a small concert festival. We will handle any audio & visual needs.
 
What kind of equipment do you provide? Do we have to provide anything else?
We provide sound reinforcement: powered and passive speakers along with mixboards, amplifiers, wired and wireless microphones processors and all the accessories. Lighting fixtures: dance floor lights, moving beam heads, up lighting, stage lighting pattern wash lights, table pin spots, party sparklers for indoor and out door use (approved for use by fire marshalls). Visual production: Projectors and Screens, L.E.D. TV screens, High end  L.E.D. Video Wall Panels for indoor and outdoor applications, L.E.D. Dance floors with live video feed. Truss / Rigging: trussing, crank up ground supports, chain and hoist pulleys for ceiling rigging. Photo booth, Karaoke.

 

Do you require a contract and deposit? 

Yes we have a written contract that protects both you the client and us the vendor to have a mutual agreement on the services. We require a 50% deposit of the total amount on most of our event packages at the time of signing the contract to hold the date and the remaining balance is due 1 week before the event. 

 

What kind of payment arrangements do you take? 

We take, cash, check, Major Credit Cards and PayPal. We also do arrange net30 accounts for high volume corporate clients. Net30 accounts are subjected for approval from United Djs.

 

How many staff members do you bring to an event?

We know certain venues require an exact head count and we normally work in a crew of 2 per event. This also depends on the complex of the set up normally we do ask for 2-3 hours before the start of the event. If the venue only has a less than 2 hour turn around time then we would bring the proper amount of staff memebers needed to successfully complete the set up according to the client specifications. 

 

What city are you based in and what is your traveling policy?

We are based in San Jose, CA. We travel within a 50 mile radius from our office and beyond that we add on a $2.50 per mile one way. Extended travel beyond 2 hours will require an additional $200.00 accomodation fee or a economy hotel room where the client or your guest are booked at. Venues that are located in cities with complex parking will have a $125.00 fee to be added. 

 

Do you have liability insurance?

Yes, United Dj's is insured with a  $2,000,000.00 dollar liability insurance policy. We are able to endorse to any venue or establishment in need of certain documents. This is required now with majority of venues using outside vendors.

 

Are you a licensed company?

Yes, United Dj's is registered company with the city of San Jose,  Santa Clara County. Proof of certificates available for City and County clients.

 

Have you worked with venues that utilize Union workers?

Yes, we are familar with Union mandates and regulations. We work well with Union team leaders and technicians to help execute set ups for events in a timely manner.

 

 

Contact

United Djs
Office: 408.770.9923

Fax: 408.937.7702

E-Mail: info@uniteddjsonline.com

 

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